If you are having issues with your Internet Service please don’t hesitate to contact our Technical Support department (a.k.a. Geek Academy) during the hours of 9 AM EST to 6 PM EST. For after hours technical support please either leave us a voicemail or contact our After Hours Support department at 800-352-8156.
Below are some troubleshooting guides and DSL CPE Manuals that may assist you. If you see something is missing or need assistance with something not listed here please use the Contact Form at the top of the page.
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EMAIL GUIDES & SETTINGS:
- Outlook Express Email Setup Guide
- Incoming Email Setting (POP3): pop.gtconline.com
- Outgoing Email Setting (SMTP): smtp.gtconline.com
DSL USER GUIDES & MANUALS:
- BEC Modem Configuration Guide
- BEC7402 Series User Manual
- Siemens 4201 User Manual
- Motorola 2247-62-10NA AdminHandbookV782
- Zoom Configuration Guide
- Zoom X7N User Manual
HOW TO CONNECT YOUR XBOX