Mozilla Thunderbird Troubleshooting

  1. In the left pane right click on the Email account you are having issues with (ex: yourusername@gtconline.com), and then click on Settings.

  2. In the Account Settings window make sure the account name is yourusername@gtconline.com, then click on Server Settings on the left.

  3. In the server settings window make sure the settings are as follows:

    imap.gtconline.com Port 143
    Username: yourusername@gtconline.com
    Connection Security: STARTTLS
    Authentication Method: Normal password

  4. Next Click on Outgoing Server (SMTP), then click on the Edit… button.

  5. Ensure your SMTP Server settings are as follows:

    Server Name: smtp.gtconline.com
    Port: 587
    Connection Security: STARTTLS
    Authentication Method: Normal password
    User Name: yourusername@gtconline.com

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Important Phone Numbers :

Business Office : 912.523.5111
Fax : 912.523.5329
After Hours Support : 800.352.8156

You can locate us at :
22 West Fourth Ave
PO BOX 235
Glenwood, GA 30428

Effective 5/1/19 we will discontinue the 5 Mbps DOWN / 1 Mbps UP  ($49.95 per month) and the 10 Mbps DOWN / 3 Mbps UP ($69.95 per month) DSL Plans. Existing customers on the 5 Mbps DOWN / 1 Mbps UP plan will be moved to the 10 Mbps DOWN / 1 Mbps UP plan for $59.95 per month. Existing customers on the 10 Mbps DOWN / 3 Mbps UP Plan will be moved to the 25 Mbps UP / 3 Mbps DOWN plan for $79.95 per month.