Windows Mail Troubleshooting

  1. Click on the little Gear at the bottom of the left pane, then click on Manage Accounts.

  2. Click on your Gtconline account.

  3. Click on Change Mailbox Sync Settings.

  4. Click on Advanced mailbox settings.

  5. Scroll down to the bottom and make sure the settings are as follows:

    Outgoing requires authentication should be checked.
    Use the same username and password for sending email should be checked.
    Require SSL for incoming & outgoing email should both be checked.

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Important Phone Numbers :

Business Office : 912.523.5111
Fax : 912.523.5329
After Hours Support : 800.352.8156

You can locate us at :
22 West Fourth Ave
PO BOX 235
Glenwood, GA 30428

The Internet Service Agreement and Equipment Agreement (formerly the Modem Rental Agreement) has changed effective 01-22-20.