Today, we have around 500 telephone customers and almost 400 DSL Customers. In December 1998 the new business office was built. In order to add the new EWSD switch the original company site is once again being used as offices for outside plant personnel and for storage area for the company.
Glenwood Telephone Company is looking forward to the challenges of developing the area which it serves and especially anticipates the challenges of the changing telecommunications industry. In November of 2000, the company started offering Internet Service to all the toll free calling areas that surround it. James T. O’Brien, son of Janice O’Brien, joined the company and is growing our Internet Business as well as learning the telephone side. This should provide us a new generation to carry on the business started by James’ grandparents. On November of 2002 we put into service an EWSD ONE UP equipped with 1216 lines, replacing the Stromberg-Carlson DCO platform. We deployed two remotes connected by fiber and have since added 13 other remotes covering the entire exchange area. This enable us to offer quality DSL to all of our customers no matter where they live in our exchange. In 2011 we upgraded our switch to a Metaswitch and in 2020 completed another switch upgrade.
In 2019 Glenwood Telephone Company started its CLEC, South Georgia Broadband, Inc. to provide services outside of its local exchange area. Currently South Georgia Broadband has started projects in Mt. Vernon and rural areas of Wheeler County, Georgia.
We are proud of our company, our experienced and versatile employees, modern digital switching equipment, 99.9% percent buried plant, fiber optic toll service, all one-party service, reasonable rates and excellent service and public relations. Customer service is very important to our company and we pride ourselves in our responsiveness to the needs of our customers and our community. The new technologies and opportunities of the Information age place exciting demands on “the best little telephone company in Georgia.”